Has anyone else noticed that with the advent of the web, some companies do whatever they can to have you NOT call them on the phone? They hide their phone numbers and then when you can find a number, you get put through a million voice mail systems (during which they encourage you to hang up and check the website). I tried calling United Airlines a few weeks ago and after finding their number could not get through to a real live person (which I needed) even after trying all the tricks I knew.
I ran across this website today, courtesy the Orlando Sentinel. I haven't tried it yet, but hopefully it will cut down on some of the hassles with trying to reach customer service at several different companies.
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We just launched a new web site that is a directory of hard to find numbers, steps for reaching a human, etc. The web site address is www.ContactHelp.com.
While there, feel free to leave a comment on your experience, rate them and even upload a recording of your call(s).
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